Terms of service

These terms are an agreement between you and Tinker Beaver ("we"), based in Mexico, for using tinkerbeaver.com (the "Service"). By creating an account or using the Service, you agree to them.

1. The Service

Tinker Beaver provides online tools that generate cut files for laser cutters from settings you choose. Previews are for illustration; always check the downloaded file and do a test cut before production.

2. Accounts

You need an account to download files. Keep your password safe and give us a working email. One person per account; sharing an account is not allowed. You must be at least 18, or have a parent's permission.

3. Plans and payments

Paid plans renew automatically each month or year until you cancel. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Prices may change; we'll email you at least 30 days before a change affects your renewal.

4. Cancellations and refunds

You can cancel anytime from your account; access continues until the end of the paid period. We offer a 14-day money-back guarantee described in our refund policy.

5. License to use files

What you may do with generated files is set out in our commercial license, which is part of these terms.

6. Your content

You keep ownership of text and images you add. You confirm you have the rights to use them and you give us permission to process them only to generate your files. Don't use the Service to make items that infringe others' rights, or that are illegal, hateful or harassing.

7. Acceptable use

• No automated scraping, bulk downloading, or attempts to extract our tools' code or geometry.
• No reselling or redistributing files.
• No attempts to get around download limits or security.

We may suspend accounts that break these rules.

8. Safety

Laser cutting involves fire, fumes and eye hazards. Follow your machine's safety instructions and never leave a running laser unattended. You're responsible for choosing safe materials and settings.

9. Disclaimers and liability

The Service is provided "as is". We work hard to make accurate files but can't guarantee they suit every machine or material. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, and we're not liable for lost profits, wasted material or indirect damages.

10. Changes

We may update these terms. If a change is significant, we'll tell you by email or on the site before it applies. Continuing to use the Service means you accept the new terms.

11. Contact

Questions? Write to [email protected] or use our contact form.